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Configuring Client Status in SCCM 2012

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Configuring Client Status in SCCM 2012

Configuring Client Status in SCCM 2012 In this post we will look at Configuring client status in SCCM 2012. Before you can monitor System Center 2012 Configuration Manager client status and remediate problems that are found, you must configure your site to specify the parameters that are used to mark clients as inactive and configure options to alert you if client activity falls below a specified threshold.

To configure the client status in SCCM 2012, launch the Configuration manager console. Click on Monitoring.

Configuring Client Status in SCCM 2012 Snap 1

Right Click Client Status. Click on Client Status Settings.

Configuring Client Status in SCCM 2012 Snap 2

In the Client Status Settings Properties window we see settings to monitor the client status. Lets see one by one on what they are :-

Client Policy requests during the following days – This setting specifies the number of days since a client requested policy. The value is set to 7 days by default.

Heartbeat discovery during the following days – This setting specifies the number of days since the client sent a heartbeat record to the site database. The value is set to 7 days by default.

Hardware inventory during the following days – This setting specifies the number of days since the client sent a hardware inventory record to the site database. The value is set to 7 days by default.

Software inventory during the following days – This setting specifies the number of days since the client sent a software inventory record to the site database. The value is set to 7 days by default.

Status messages during the following days – This setting specifies the number of days since the client sent a status messages to the site database. The value is set to 7 days by default.

Retain client status history for the following number of days – This setting specifies for how long the client status history should remain in the site database. It is set to 31 days by default.

Click OK and close the properties window.

Configuring Client Status in SCCM 2012 Snap 3

Right the Client Status and click Schedule Client Status Update. By default the client status update is set to 1 Days. You can set it to 1 Hour. This means that every 1 hour the client status is updated.

Configuring Client Status in SCCM 2012 Snap 4

Next we will look more on configuring alerts for client status. In the configuration manager console, click on Assets and Compliance, Device Collections. Select the collection for which you want to enable the alerts. Right click the Device Collection and click on properties. Click on Alerts and click Add.

[us_message color=”red”] Note – Do not select User Collections as the alerts are not supported. Alerts are supported only for Device Collections.[/us_message]

Configuring Client Status in SCCM 2012 Snap 5

Under the client status select all the options(first 3 check boxes). Next to it is Endpoint protection, the options can chosen when Endpoint clients are deployed to a device collection. We will look at this later. Click on OK.

Configuring Client Status in SCCM 2012 Snap 6

If you take a look at conditions, we see there are 3 conditions for which alerts can be raised. An alert severity can be Critical, Warning or Information. We will leave it to default here. Click on Apply and OK.

Configuring Client Status in SCCM 2012 Snap 7

In the configuration manager console, Click Monitoring , Reporting, Client Status. There are already inbuilt reports for client status, we will run a report for Client status summary.

Configuring Client Status in SCCM 2012 Snap 8

Choose the values for Collection and Client Version. Click on View Report. The report shows the total number of active clients, clients that passed the client check, clients that failed client check and the percentage of active clients that passed the client check.

Configuring Client Status in SCCM 2012 Snap 9